Insurance Reimbursement Help
Family Medical Supply is a retail store. We do not accept insurance at the register. However, our staff is very experienced with insurance billing and can help you seek direct reimbursement from your insurance plan.
HSA & FSA Cards Welcome
We proudly accept payment from your Health Savings Account (HSA) and Flexible Spending Account (FSA) charge cards. Just swipe it at our Point-of-Sale machine like any other credit or debit card.
Most home medical equipment qualifies as a medical expense under HSA and FSA guidelines. If you are not sure whether an item qualifies, just ask — we are happy to help.
Convenient Payment Options
We accept all convenient forms of payment.
Cash and checks also accepted. Contactless RFID payment available.
How Reimbursement Works
Pay today, get reimbursed by your insurance. We guide you through every step.
Pay at Checkout
Purchase your equipment in-store using cash, check, card, or HSA/FSA. We are a retail store and do not bill insurance directly at the register.
Ask Our Staff
Our team has deep experience with insurance billing. Tell us your plan and we will advise whether your item is typically covered and what paperwork you will need.
Form Assistance
Our staff can assist you with your health plan's reimbursement form, offering guidance on the correct codes and details so your claim is not delayed or denied.
Submit & Get Paid Back
We'll help you gather everything in a pre-addressed envelope with postage. Just drop it in the mailbox outside our store — your insurance reimburses you directly.
In most cases, you will simply need a prescription, your receipt, and the reimbursement form from your health plan. Our staff is happy to assist you with the form, help assemble the claim, and provide a pre-addressed envelope with postage. All you will need to do is drop it in the mailbox outside our storefront on your way out the door.